Host Organization Expectations & Responsibilities

To ensure the safety of our guests, hosts, and support organization volunteers

 

Host Organization Expectations & Responsibilities 

Expectations

  • To provide a warm, safe, and caring environment for individuals and families who are homeless.  To help the homeless of Tioga County regain the dignity and independence that they deserve.  Many of the following guidelines will be a collective effort between the Tioga County Homeless Initiative Board of Directors, the Host Organization, and the network of Support Organizations.  The success of this outreach ministry will only be achieved through the cooperation and support of each of these organizations.
  • As people of God, He has called us to be His hands in the world.  He has called us to love others as He has loved us and to “do for others as we would have done for us.”  Matthew 25:40, “insomuch as you have done it unto one of the least of these my children, you have done it unto me.”

Responsibilities

  • In conjunction with the designated support churches and organizations, provide a served evening meal and morning breakfast provisions
  • In conjunction with the designated support churches and organizations, ensure continuous, adult supervision is provided during the hours of 5:00-10:00pm
  • Keep the shelter secure (i.e., all doors locked) and allow only registered guests in, if someone shows up at the shelter that is not a currently registered guest (a current list should be provided by the Director of Operations), do not let them in but advise them to contact the TCHI ‘hotline’ (570 439 9383),the Director of Operations or any member of the TCHI Board of Directors for assistance
  • Document the events of the night in the log book at the shelter (even if it was an uneventful night – please document it in the log book)
  • If a situation arises (i.e., a guest not following the shelter guidelines, etc…), if the host volunteers are comfortable with trying to peacefully resolve the issue they should try to do so, if they are not comfortable with this they should immediately contact the Director of Operations and/or any TCHI Board member, with either method of resolution the host volunteers should document the event in the log book at the shelter

 

Support Organization Expectations & Responsibilities

Expectations

  • To provide support to the Host Organization with the goal of providing a warm, safe, and caring environment for individuals and families who are homeless.  To help the homeless of Tioga County regain the dignity and independence that they deserve.  Many of the following guidelines will be a collective effort between the Tioga County Homeless Initiative Board of Directors, the Host Organization, and the network of Support Organizations.  The success of this outreach ministry will only be achieved through the cooperation and support of each of these organizations.
  • As people of God, He has called us to be His hands in the world.  He has called us to love others as He has loved us and to “do for others as we would have done for us.”  Matthew 25:40, “insomuch as you have done it unto one of the least of these my children, you have done it unto me.”

Responsibilities

  • To help provide transportation for the guests staying at the Host Organization’s facility to medical appointments, to the Day Center, to Housing appointments, to job interviews, etc…
  • To help transport bedding (i.e., cots, beds, sheets, blankets, pillows, pillow cases, etc…) to the Host Organization’s facility before the guests arrive
  • To help provide supplies for the Host Organization’s facility restroom (i.e., toilet paper, soap, etc…)
  • To help provide food and beverage to the Host Organization for the evening and morning meals (guests will not be at the Host Organization’s facility during the lunch hour)
  • To help  provide continuous, adequate adult supervision (i.e., at least one adult man and woman)

Guest Expectations & Responsibilities

Expectations

  • Respect yourself, respect the Host Organization’s Staff and volunteers, and respect other guests.  These expectations and responsibilities are in place to keep order and not to restrict your independence.  They are also in place to protect other guests and to keep your stay as safe and secure as possible.

Responsibilities

  • No one will be admitted to the Host Organization’s facility or allowed on the Host Organization’s property who is under the influence of alcohol or drugs, any type of illegal drug or alcohol is strictly forbidden while under the care of the Host Organization
  • Weapons (i.e., guns, knives, etc…) are not allowed in or near the Host Organization’s facility or property
  • Verbal attacks toward any guest, Host Organization Staff, or any volunteer will not be tolerated
  • Physical attacks in any form against any guest, Host Organization Staff, or any volunteer will not be tolerated
  • If a guest is asked to leave the Host Organization’s facility or property for violating any of these expectations and/or responsibilities and refuses to do so, the appropriate law enforcement agency will be contacted
  • No animals are permitted in the Host Organization’s facility or on their property
  • No visitors will be allowed in the Host Organization’s facility or on their property
  • Children must be accompanied/attended to at all times by an adult
  • No sleeping unclothed, appropriate sleeping clothing is required by all guests
  • There will be no smoking within the
  • Host Organization’s facility, smoking will only be permitted in designated areas outside the Host Organization’s facility if that organization has such designated areas
  • Lights will be turned out at 10:00pm and turned on at 6:00am, every guest will be expected to depart from the Host Organization’s facility at 7:00am, only personal belongings that can fit under the guest’s cot/bed in a closed bag or box can be left when the guest leaves for the day,  when the guest leaves the facility at the end of the week, they must take all of their personal belongings with them
  • All guests must have a weekly shower or bath
  • All guests must pick up after themselves, adult family members will be responsible for picking up after their families as well
  • It is the responsibility of parents to get their children to school, TCHI will help in any way possible but the ultimate responsibility is with the parents
  • All guests must stay in designated areas at all times
  • Inappropriate physical contact will not be tolerated
  • The Host Organization has the right to modify these responsibilities or add to them at their discretion.  If they choose to do so, a copy of those modifications and/or additions will be provided to all guests upon their arrival at the Host Organization’s facility.

 

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